1300PestControl will take all reasonable measures to ensure personal information in its possession or control is protected against loss, unauthorised access, use, modification or disclosure. We will ensure the staff dealing with personal information are made aware of, and undertake in writing to observe the National Privacy Principles.
The main way 1300PestControl collects personal information is through forms provided on our web site. The information is required when a user wishes to pursue a business relationship with 1300PestControl such as receiving a quotation or product information or entering into a contest. This information is collected and stored in a secure password protected database. If you give us permission, we may use the information to make you aware of additional products or services that may be of interest, or to contact you regarding changes to the websites. We may also ask you for other information, such as information on your interests and your likes and dislikes with regards to the site in our endeavour to deliver high quality service that better addresses your needs.
1300PestControl will not disclose a user’s personal information to any unrelated third party except when the third party is helping us to pursue a business relationship initiated by the user when they provided their personal information.
The personal information is collected with the users consent in that they must click on a button provided on each web page to submit their information to 1300PestControl.
If personal information changes, it may be corrected by sending an email message to info@1300PestControl.com.au or an SMS to 0448 PESTCO (0448 737 826) and putting “info change” in the subject line of the message. Users should note that when they provide data to 1300PestControl, including data entered by them on the website, 1300PestControl relies on the accuracy of that data.
From time to time 1300PestControl sends out informational communications relying on personal information it has collected. Users have the option of indicating their desire to not receive this type of communication by emailing us on info@1300PestControl.com.au.
Current technology allows tracking of other information originating from an Internet Service Provider, or another originating network component. This information includes the user IP address and domain information.
1300PestControl uses a specialised reporting program to record this data when a user visits our sites. This information is only used to provide aggregate statistical information to help us keep the site functional and responsive, and to determine overall visitor usage patterns.
The information is not used to try and identify specific individuals, or track an individual’s navigation through the site, unless suspicious or malicious cyberstalking behaviour is detected. In the event that potentially criminal actions are detected from an IP address/es, the Company reserves it’s right to act to the full extent of the Law in pursuing damages against any responsible party. This includes seeking damages and criminal prosecutions, among other actions deemed appropriate within the Law.